Chidinma Iwueze-Ifeanyi
Supply Chain & Logistics Leader

Chidinma Iwueze-Ifeanyi

Head of Logistics · Lafarge Africa · Holcim Group

Fellow, Chartered Institute of Logistics & Supply Chain Management

16 Years of Experience
$150M Budget Managed
2.3M Tonnes Annually
LOCATION · Open Globally
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Who I Am
01

Supply chains don't fail because of bad luck. They fail because someone stopped asking the hard questions.

I am a supply chain and logistics leader with 16 years of experience building systems that actually work, not systems that look good in a presentation. My career has been defined by one consistent belief: the right answer is almost never the obvious one, and the only way to find it is to get into the detail, understand the real constraints, and then redesign around them.

At Lafarge Africa, I oversee the movement of 2.3 million tonnes of cement to market every year and manage $150 million in logistics spend. Before that, I managed 800 trucks across 13 transporters in the East. Before that, I led the country-wide SAP rollout across four business units. Every role has required me to diagnose what was actually broken, not just what looked broken  and then build something better in its place.

I believe supply chains should be built around the customer, driven by data, and operated by people who understand both the numbers and the human realities behind them. I do not accept that inefficiency is inevitable and I know from experience that the biggest gains usually come from fixing the things nobody thought were worth fixing.

The Numbers That Matter
02
$150M
Logistics Budget
Managed Annually
Direct oversight of all third-party logistics spend at Lafarge Africa's West Operations
2.3M
Tonnes of Cement
Moved Per Year
End-to-end distribution across 2 primary and 12 redistribution points nationwide
50%
Increase in Daily
Dispatch Output
From 6,000 to 9,000+ tonnes per day, eliminating chronic capacity failures
25%
Supplier Performance
Improvement
Better truck availability, on-time delivery and measurable drop in customer complaints
$3.5M
Annual Cost Savings
Delivered
Through logistics transformation projects and operational efficiency programmes
93%
On-Time Delivery Rate
Achieved
Improved from 80%, driven by smart dispatch tools and real-time dashboards
Signature Projects
03

Six pieces of work that define how I operate, each one started with a broken system and ended with a measurably better one.

01 / Project

Distribution Network Rebuild

+50%
Daily Dispatch Output
The Situation
All cement deliveries originated from 2 primary distribution points far from customers. The network had no flexibility and no proximity to demand.
The Problem
Chronic on-time delivery failures. Constant demand for additional trucks to cover turnaround inefficiencies. Daily dispatch was barely reaching 6,000 tonnes against a much higher sales target.
What I Did
Restructured the entire delivery model around 12 redistribution centers positioned closer to customers. Solved the split between direct-to-customer and regional stocking. Rebuilt capacity planning from the ground up.
What Changed
Daily dispatch rose from 6,000 to consistently above 9,000 tonnes. Capacity failures eliminated. On-time delivery improved from 80% to 93%.
02 / Project

Open-Book Cost Transformation

25%
Supplier Performance Gain
The Situation
A $150M logistics budget managed through a largely transactional model. Transporter rates were set by market mood, whoever had leverage won the negotiation.
The Problem
No linkage between cost and performance. Freight reviews were arbitrary. Suppliers had no accountability and no incentive to improve, they were paid for activity, not results.
What I Did
Introduced an open-book costing model that itemised and priced every cost component against real market benchmarks. Backed it with structured audits. Shifted the relationship from transactional to performance-based.
What Changed
25% improvement in supplier performance. Better truck availability, improved on-time delivery, reduced customer complaints and stronger safety compliance across the fleet.
03 / Project

Fleet Sourcing Model Redesign

30%
Distribution Capacity Increase
The Situation
The business needed to move significantly higher sales volumes but could not afford to grow fixed infrastructure proportionately.
The Problem
The existing fleet sourcing approach gave limited access to qualified transport capacity. Stock-outs were frequent. Coverage across key markets was inconsistent.
What I Did
Redesigned the fleet sourcing model to access more qualified transport capacity on demand, creating a scalable and flexible distribution network without requiring capital investment in new assets.
What Changed
30% growth in distribution capacity. Higher sales volumes served across more markets. Stock-outs reduced. Supply assurance improved year on year.
04 / Project

GIGO — Get In, Gate Out

70%

REDUCTION IN PLANT TURNAROUND TIME

The Situation

Trucks were spending 18 to 20 hours inside the plant. Actual loading took 5 hours. The remaining 13 to 15 hours were lost to paperwork, vehicle checks and confirmations that drivers did after arriving instead of before

The Problem

Nobody had moved these activities upstream. Drivers, many with low literacy and high technology aversion were completing admin at the gate that should have been done at home base. It was burning thousands of fleet hours every year.

What I Did

Built the GIGO app alongside a Time Slot Management tool that pre-booked trucks for specific loading times, ensuring vehicle checks, driver readiness tests and delivery confirmations were completed before trucks arrived at the plant. Instead of enforcing compliance through penalties, set up a guided help desk that walked drivers through the app until they could use it independently. Trained Driver Ambassadors within the fleet to coach peers.

What Changed

Plant turnaround time dropped from 20 hours to under 8 — a 70% reduction. App adoption reached 85 to 90% across 800+ drivers. Thousands of productive fleet hours recovered annually.

05 / Project

Depot-Direct Cost Model

$3.5M
Annual Savings Delivered
The Situation
One flat pricing model covered all deliveries, whether trucks went to customers or to depots. Offload time at customer sites was 18 hours on average and completely outside our control.
The Problem
Transporters complained of losses. Trucks going to customers were making only 2 trips a week because of long waits. There was constant friction over costs with no data to resolve it fairly.
What I Did
Ran a 6-week pilot to prove depot offload time could be cut from 18 hours to 4 hours, something within our control. Used that data to create a separate, lower-cost pricing model for depot deliveries. Then pushed depot delivery volume from 30% to 50% to make the savings substantial. Convinced resistant transporters by showing them that 4 to 5 depot trips a week earned more than 2 customer trips at higher rates.
What Changed
$3.5M in annual savings delivered. Transporter disputes eliminated. Depot volume doubled. Transporters now actively request depot assignments because the higher frequency means higher earnings.
06 / Project

SAP & Salesforce Rollout

80%
ADOPTION IN 3 MONTHS
The Situation

Country-wide deployment of SAP and Salesforce across four business units. Systems that previously operated in silos needed to be connected and adopted by 50+ commercial team members simultaneously.

The Problem

Staff resistance to new systems, data inconsistency across departments, and the risk of significant business disruption during go-live.

What I Did

Served as sole country functional expert and business process owner. Designed cross-functional integrations across SAP MM, WM and FICO. Built and delivered a structured change management and training programme. Prepared a Business Continuity Plan for go-live.

What Changed

80% adoption within three months. 90% of user-reported issues resolved within the first month. 9% budget savings delivered. Business continuity maintained throughout.

How I Lead
04
"I don't manage people. I build conditions where the right people can do the best work of their careers."

Leading a team of 40+ supply chain professionals has taught me that performance is almost never a people problem. It is almost always a clarity problem, unclear expectations, unclear accountability, unclear connection between individual work and organisational outcome.

My approach to leadership starts with making those connections visible. I spend time understanding what each person is actually capable of, what is getting in their way, and what they need to perform at the level the business requires. Then I remove the barriers and raise the standard.

Under pressure and in logistics, pressure is constant, I stay focused on the decision that needs to be made, not the noise around it. I have led operations through supply shocks, system go-lives and major restructures. In every case, the team's confidence came from knowing the leader had a clear picture and a clear plan.

Clarity over Comfort
I give teams honest feedback, clear targets and real accountability. People perform better when they know exactly where they stand and what is expected.
Data as the Common Language
Every decision I make is grounded in data. I build dashboards and reporting systems so teams can see their own performance and self-correct without waiting for direction from above.
Developing the Next Generation
The best measure of a leader is not what they achieve personally, it is the capability of the team they leave behind. I invest in developing talent that can lead without me.
Staying in the Detail
I do not lead from a distance. I understand the operations I oversee deeply enough to know when something is wrong before the numbers show it.
Expertise Areas
05
Logistics Operations
  • Fleet Management
  • Network Design
  • Dispatch Optimisation
  • Route Planning
  • Distribution Modelling
Commercial & Supplier Management
  • Open-Book Costing
  • Supplier Audits
  • Contract Management
  • Performance Frameworks
  • Budget Ownership
Supply Chain Strategy
  • Demand Planning
  • Inventory Alignment
  • Cost Optimisation
  • Sustainability Planning
  • Risk Mitigation
Technology & Systems
  • SAP MM / WM / FICO
  • Salesforce (SFDC)
  • Performance Dashboards
  • Freight Reconciliation
  • Fuel Monitoring Systems
Team Development
  • Team of 40+ Led
  • Change Management
  • Training Design
  • Performance Coaching
  • Stakeholder Management
Career Timeline
06
2022 Present
Head of Logistics, West Operations
Lafarge Africa Plc · Lagos
Accountable for the distribution of 2.3MT of cement annually, management of $150M logistics spend and a team of 40+ supply chain professionals across the West region.
2019 2022
Transport Manager, East Operations
Lafarge Africa Plc · Calabar
Managed transportation and distribution of 2.8MT annually, overseeing 13 third-party transporters and a fleet of 800+ trucks across the East region.
2017 2019
Functional Expert / SPoC — SAP & SFDC Rollout
Lafarge Africa Plc · Lagos
Country-wide deployment of SAP and Salesforce across four business units as sole functional expert, achieving 9% budget savings and 80% adoption within three months.
2016 2017
Sales Operations Manager
Lafarge Africa Plc · Calabar
Improved demand planning accuracy from 75% to 90%, grew regional sales volume 2% YoY and aligned sales targets directly with production and logistics capacity.
2009 2016
Supply Chain Analyst & Dispatch Executive
UNICEM · Calabar
Built the analytical and operational foundation — from supervising cement dispatch to contributing market research that supported a $450M investment in a new 2.5MT plant.
Endorsements
07

"Chidinma has consistently distinguished herself as an exceptional professional and leader. She thrives under pressure, maintaining an admirable temperament while applying strategic thinking and sound judgment to deliver pragmatic and effective solutions, even in the most complex situations."

See full recommendation ↓
— Mobolaji Anani
Head, Logistics Safety · Lafarge Africa

"Chidinma is a rare find — a raw diamond. Calm, composed, sharp under pressure. She leads without a title and solves problems through discipline, people intelligence, and a relentless appetite to learn. I would recommend her without hesitation."

See full recommendation ↓
— Marlène Zounon
CEO · Board Advisor & Investor in Africa

"In my capacity as Senior Vice President of Supply Chain, I have witnessed firsthand her exceptional leadership, strategic acumen, and unmatched execution. She leads with integrity, remains remarkably calm under pressure, and fosters a culture of continuous improvement."

See full recommendation ↓
— Saeed Ande
Senior Vice President of Supply Chain · Holcim Philippines
[ Open to Global Opportunities ]

Let's build
something great.

Available for senior supply chain and logistics leadership roles globally. Open to conversations about transformation, strategy and operations at scale.

chidinma.iwueze.ifeanyi@gmail.com
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